Bounce Downriver ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website (www.bouncedownriver.com), contact us, or interact with our services, including receiving text messages and other forms of communication.
By using our website or services, including signing up for text or email communications, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
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Name
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Email address
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Phone number (for contact and messaging purposes)
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Billing and delivery address
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Event details (date and location)
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Payment information (processed securely via third-party providers)
Automatically Collected Information:
2. How We Use Your Information
We may use your information to:
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Process and manage rental bookings
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Communicate with you regarding your order, inquiry, or service updates
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Send service-related and transactional messages (e.g., confirmations, delivery details)
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Send marketing or promotional messages only if you opt in
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Improve our website and customer experience
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Comply with legal and regulatory obligations
Text Message Communications:
If you provide your mobile number, you may receive automated or manual text messages from us related to your bookings or promotions. Message and data rates may apply. Message frequency may vary. Consent is not a condition of purchase.
3. Your Communication Preferences
You have full control over how we communicate with you:
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To opt in to promotional text messages, you must provide express written consent via our website or opt-in form.
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To opt out of text messaging at any time, reply STOP to any message you receive from us.
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For email communications, click the unsubscribe link included in each promotional email.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
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Trusted third-party service providers who help us with payment processing, website hosting, email/text delivery, and analytics.
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These providers are contractually required to keep your data confidential and use it only for the services they provide on our behalf.
5. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience, understand site traffic, and improve our offerings. You can manage cookie preferences in your browser settings. Disabling cookies may affect website functionality.
6. Data Security
We take appropriate measures to protect your information against unauthorized access or misuse. Payment data is processed securely through third-party PCI-compliant platforms. Access to personal information is restricted to authorized personnel only.
7. Your Privacy Rights
You may:
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Request access to or correction of your personal information
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Withdraw consent for marketing at any time
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Request deletion of your data, where legally permissible
To make any of these requests, please contact us using the details below.
8. Children’s Privacy
Our services are intended for individuals age 18 and older. We do not knowingly collect personal data from children under 13. If we discover such data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be reflected on this page with a new "Effective Date." We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Bounce Downriver
📍 824 Buckingham
📞 (313) 410-5897
📧 bouncedownriver@gmail.com
🌐 www.bouncedownriver.com